AUTUMN CHRISTIANSEN
Caldwell,Idaho
Summary
With 12+ years of customer service experience in fast-paced environments, brings contagious enthusiasm, unwavering dedication, and exceptional work ethic. Outgoing nature coupled with strong commitment to fostering positive customer relations. Proficient in handling high volumes of customer service and cash transactions. Merchandising professional with proven track record of enhancing store layout and product presentation to drive sales. Recognized for ability to collaborate effectively with teams and consistently surpass goals in dynamic settings. Flexible and reliable individual with expertise in inventory management and leveraging customer insights to optimize business operations.
Overview
12
12
years of professional experience
Work History
Merchandiser
Jacent Strategic Merchandising
02.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Merchandiser
APOLLO RETAIL
01.2023 - 12.2023
- Planograms/ Schematic
- Resets
- Stocking
- Provided excellent, quality customer service
- Exuded friendly, courteous, and positive attitude and demonstrated professionalism
Administrative Assistant
EMBRYO ADOPTION OF CEDAR PARK
01.2022 - 01.2023
- Accounts Receivable / Payable
- Provided excellent, quality customer service
- Exuded friendly, courteous, and positive attitude and demonstrated professionalism
SERVER/BARTENDER
RED ROBIN
01.2013 - 01.2019
- Answer customer inquiries and resolve issues promptly
- Monitor dining room to ensure optimal guest experience
- Delivered exceptional, friendly and fast service
- Answered questions about menu selections and made recommendations when requested
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest expectations
- Skillfully anticipated and addressed guest service needs
- Opened the business including restocking items and reconciliation of the cash drawers
Education
WOOD RIVER CHRISTIAN ACADEMY
COLLEGE OF WESTERN IDAHO
Skills
- Microsoft Office
- Web and tech savvy
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Merchandise planning
- Visual merchandising
- Pricing and signage updates
- Product inventory counts
- Vendor relations
- Planogram design
- Plan-o-gram implementation
- Customer service
- Staff training
Timeline
Merchandiser
Jacent Strategic Merchandising
02.2023 - Current
Merchandiser
APOLLO RETAIL
01.2023 - 12.2023
Administrative Assistant
EMBRYO ADOPTION OF CEDAR PARK
01.2022 - 01.2023
SERVER/BARTENDER
RED ROBIN
01.2013 - 01.2019
COLLEGE OF WESTERN IDAHO
WOOD RIVER CHRISTIAN ACADEMY
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