Autumn Crawford
Texas City,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
State of Oklahoma Pardon and Parole Board
11.2023 - 07.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Corresponded with victims notifying them of updates via mail.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Entered data into spreadsheets using Microsoft Excel.
BDC Agent
David Stanley Chevrolet
11.2021 - 11.2023
- Monitored incoming calls, emails, and texts.
- Communicated effectively with clientele to maintain satisfaction.
- Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
- Provided comprehensive product knowledge to potential buyers, increasing overall sales conversions.
Server
Jimmy's Roundup Cafe
03.2021 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Buffalo Wild Winds
08.2020 - 03.2021
- Trained and mentored new employees.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register for cash, check, and credit card transactions.
Hostess
Bill's Steakhouse & Saloon
08.2019 - 03.2020
- Demonstrated strong interpersonal skills.
- Completed daily side work and opening and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Moore High School
Moore, OklahomaSkills
- Effective Communicator
- Goal Oriented
- Process Improvement
- Time Management
- Rapid and Adaptive
- Client Relationship Building
Timeline
Administrative Assistant
State of Oklahoma Pardon and Parole Board
11.2023 - 07.2024
BDC Agent
David Stanley Chevrolet
11.2021 - 11.2023
Server
Jimmy's Roundup Cafe
03.2021 - 11.2021
Cashier
Buffalo Wild Winds
08.2020 - 03.2021
Hostess
Bill's Steakhouse & Saloon
08.2019 - 03.2020
High School Diploma -
Moore High School
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