Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
State of Oklahoma Pardon and Parole Board
2023.11 - 2024.07
Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Corresponded with victims notifying them of updates via mail.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Entered data into spreadsheets using Microsoft Excel.
BDC Agent
David Stanley Chevrolet
2021.11 - 2023.11
Monitored incoming calls, emails, and texts.
Communicated effectively with clientele to maintain satisfaction.
Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
Victim Witness Advocate, at South Carolina Probation, Parole & Pardon ServicesVictim Witness Advocate, at South Carolina Probation, Parole & Pardon Services