Autumn Frankel
Golden,CO
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
8
8
years of professional experience
Work History
Bartender/Guest Services
The Hangar Club
Lowry, CO
09.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender/Guest Service
Jacquard-Autograph Collection
Denver, CO
07.2021 - Current
- Ensured the hotel's distinguished reputation was upheld through providing superior service to both guests and VIP clientele.
- Ability to up-sell products and increase sales by an average 20 percent.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Customer Coordinator
Split Rail Fence & Supply Co
Littleton, CO
08.2018 - 03.2020
- Build client relationships with a focus on exceptional communication and client satisfaction
- Expertise in material, installation process, and costs to give accurate quotes to contractors and suppliers
- Independently managed all inventory data
- Prompt capability to send and reply to emails daily and return phone calls with inquired information.
Bank Clerk/Teller
Firstbank Holding Co
Evergreen, CO
09.2016 - 08.2018
- Handled large volumes of cash transactions and facilitated conversions for various currencies
- Facilitated knowledge transfer for current products, loans, and different account types among new members
- Executed transactions for cashier checks, money orders, business checks and multiple other monetary instruments.
- Continuously stay informed about the FDIC regulations and logistics.
- Performed daily balancing of cash drawers and ATM machines.
Education
Herbalism
Ecoversity
10-2024
High School Diploma -
Golden Senior High School
Golden, CO05.2015
Skills
- Health codes compliance
- Basic accounting
- Recordkeeping
- Invoice Processing
- Typing proficiency
- Professional Communication
Affiliations
- Home Gardening
- Reading
- Cooking
- Thrifting
- Indoor Rock Climbing
- Hiking/Camping
- Interior Design
- Health & Wellness
Timeline
Bartender/Guest Services
The Hangar Club
09.2023 - Current
Bartender/Guest Service
Jacquard-Autograph Collection
07.2021 - Current
Customer Coordinator
Split Rail Fence & Supply Co
08.2018 - 03.2020
Bank Clerk/Teller
Firstbank Holding Co
09.2016 - 08.2018
Herbalism
Ecoversity
High School Diploma -
Golden Senior High School