Tajah Smith
Newark,NJ
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional customer service and non verbal communication skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Guest Service Representative
OTG Management Newark International Airport
01.2014 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
Bachelor of Science - Health Administration
University of Phoenix
Arizona City, AZ , Online 07.2022
Skills
- Food Service
- Food Preparation
- Basic accounting
- Health codes compliance
- Beverage Preparation
- Payment Processing
- Menu Memorization
- Food Running
- Suggestive Selling
- Organizational ability
Certification
- Certified and licensed cosmetologist, Empire beauty scool - 2008-2010
- Medical aesthetician, empire medical training - 2023
Timeline
Bartender/Guest Service Representative
OTG Management Newark International Airport
01.2014 - Current
Bachelor of Science - Health Administration
University of Phoenix
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