Autumn Frutos-Creamer
Summary
Dedicated professional with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Housekeeper
30A Shines Cleaning LLC.
02.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Client Services Professional
H&r Block
01.2025 - 04.2025
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Assisted with onboarding new clients and securing paperwork completion.
- Kept reception area clean and neat to give visitors positive first impression.
- Developed strong relationships with clients, resulting in repeat business and long-term partnerships.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Associate of Science - Education
Chipola College
Marianna, FL12-2027
High School Diploma -
Ponce De Leon High School
06-2020
Skills
- Customer service
- Attention to detail
- Problem solving
- Excellent oral and written communication
- Quality assurance
- Multitasking and organization
- Exceptional time management
Certification
Microsoft Office Specialist
Timeline
Client Services Professional
H&r Block
01.2025 - 04.2025
Housekeeper
30A Shines Cleaning LLC.
02.2023 - Current
Associate of Science - Education
Chipola College
High School Diploma -
Ponce De Leon High School
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