Years of customer service experience
Autumn Gilligan
Edina,Minnesota
Summary
Hardworking student committed to learning and developing Graphic Design skills.
Overview
4
4
Work History
Barista Trainer
Jerry's Foods
Edina, MN
09.2018 - 11.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
Education
MnTC -
Normandale Community College
Minneapolis, MN05.2023
Bachelor of Fine Arts - Graphic Design
University of Minnesota - Duluth
Duluth, MNSkills
- Problem Solving
- Detail-Oriented
- Customer service
- Employee Training
- Collaboration and Teamwork
- Flexible and Adaptable
- Reliable and Responsible
- Adobe Illustrator and Adobe Photoshop
Timeline
Barista Trainer
Jerry's Foods
09.2018 - 11.2022
MnTC -
Normandale Community College
Bachelor of Fine Arts - Graphic Design
University of Minnesota - Duluth