Autumn Glaviano
Plaquemine,LA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Worker
Sugah Rush
10.2024 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Case Technician
Woman’s Hospital
05.2024 - 09.2024
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Served as a resource and mentor for new Operating Room Assistants, providing guidance and support during their training period.
Sterile Processing Technician
Women's Hospital
08.2023 - 05.2024
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining clean and sterile environment within processing area.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Daycare Worker
Best Care At Live Oak
04.2022 - 05.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
High School Diploma -
Live Oak High School
05.2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
Certification
Patient Care Tech- CPCT/A
Timeline
Bakery Worker
Sugah Rush
10.2024 - Current
Case Technician
Woman’s Hospital
05.2024 - 09.2024
Sterile Processing Technician
Women's Hospital
08.2023 - 05.2024
Daycare Worker
Best Care At Live Oak
04.2022 - 05.2023
High School Diploma -
Live Oak High School