Autumn Griffin
2034 Augustina Ln Apt 538, Fleming Island,FL
Summary
A results driven leader with 6+ years of experience in managing money and customer needs on a daily basis. I work well with others and can adapt quickly in any situation. Seeking to develop client relationships in order to achieve the Wells Fargo's mission of satisfying customer needs and helping them succeed financially. While simultaneously furthering my education and experience in sales.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
09.2022 - Current
- Provided exceptional customer service to enhance guest satisfaction.
- Adapted quickly to changing environments and guest needs during service shifts.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handle guest's money daily in order to help them check out quickly and efficiently.
Junior Team Leader
Chick-fil-A
07.2020 - 01.2023
- Led team meetings to enhance communication and address operational challenges.
- Trained new team members on standard operating procedures and safety protocols.
- Coordinated project timelines to ensure timely completion of tasks.
- Monitored workflow efficiency, identifying areas for process improvement.
- Facilitated conflict resolution among team members to maintain a positive work environment.
Education
Associate of Arts - Psychology
University of North Florida
Jacksonville, FL12-2024
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL12-2026
Skills
- Exceptional customer service
- Cash handling
- Sales expertise
- Team collaboration
- Upselling techniques
- Adaptable and flexible
Languages
American Sign language
Timeline
Server
Texas Roadhouse
09.2022 - Current
Junior Team Leader
Chick-fil-A
07.2020 - 01.2023
Associate of Arts - Psychology
University of North Florida
Bachelor of Arts - Psychology
University of North Florida
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