Autumn Grimes
Covington,GA
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining documentation processes at Northside Cardiology. Expert in HIPAA compliance and patient scheduling, coupled with exceptional customer service skills. Increased efficiency by implementing vital sign monitoring techniques, contributing to improved patient satisfaction and safety.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Summit Spine Joint Center
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Northside Cardiology
07.2022 - 10.2023
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Resident Assistant
Phoenix Senior Living
06.2020 - 07.2022
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Manager on Duty
Dollar General
05.2018 - 06.2020
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Monroe Area High School
Monroe, GANewton High School
Covington, GASkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
Timeline
Medical Assistant
Summit Spine Joint Center
01.2024 - Current
Medical Assistant
Northside Cardiology
07.2022 - 10.2023
Resident Assistant
Phoenix Senior Living
06.2020 - 07.2022
Manager on Duty
Dollar General
05.2018 - 06.2020
Monroe Area High School
Newton High School
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