AUTUMN JACKSON
Toledo
Summary
Results-driven administrative professional with over 12 years in municipal government. Expertise includes personnel administration, records management, compliance, and operational coordination. Skilled in maintaining confidential records, managing payroll documentation, and enhancing administrative efficiency. Holds a Bachelor of Science in Management and Technology with deep knowledge of public-sector operations and collective bargaining agreements.
Overview
1
1
Certification
14
14
years of professional experience
Work History
SECRETARY II / DIVISIONAL ASSISTANT II
City of Toledo
12.2022 - Current
- Maintain confidential personnel records and employee files for a municipal workforce.
- Support workplace investigations, accident reporting, workers' compensation documentation, and personnel matters.
- Assist with payroll-related records, attendance administration, purchasing requests, and departmental recordkeeping.
- Review legislation, reports, correspondence, and operational documents for accuracy and compliance.
- Assist management with interpretation and administration of personnel policies and collective bargaining agreements.
- Research issues, prepare reports, and serve as liaison between employees, supervisors, departments, and outside agencies.
- Division of Road & Bridge Maintenance
SAFETY & DRIVER QUALIFICATIONS COORDINATOR
Bolt Express
09.2020 - 12.2022
- Applied company policies and federal regulations to ensure compliance and mitigate risk.
- Conducted background checks, driving record reviews, employment verifications, and compliance audits.
- Maintained employee qualification records and regulatory documentation.
- Supported recruiting, onboarding, personnel administration, and accident investigations.
CUTTER OPERATOR / BACKUP OPERATOR
Oldcastle Building Envelope
08.2018 - 09.2020
- Achieved Backup Operator status through demonstrated leadership and operational proficiency.
- Maintained compliance with safety, production, and quality standards in a high-volume manufacturing environment.
- Trained and mentored new employees during onboarding and probationary periods.
INVENTORY SPECIALIST
Woodville Surplus
Oregon, OH
03.2013 - 01.2017
- Managed inventory receipt, tracking, audits, and reporting utilizing CAMDATA inventory software.
- Coordinated annual physical inventories with RGIS and reconciled inventory records.
- Resolved discrepancies, shortages, and damaged-product issues with vendors and suppliers.
- Assisted in implementing upgraded point-of-sale and computer systems to improve operational efficiency.
- Helped oversee warehouse operations in a small-team environment requiring independent decision-making and accountability.
Education
Bachelor of Science - Management and Technology
Bowling Green State University
Bowling Green01-2025
Bachelor - Business Management, Minor in Accounting
Monroe County Community College
Monroe, MI01-2023
Skills
- Personnel Administration
- Employee Relations
- Payroll Support
- Records Management
- Procurement Support
- Inventory Control
- Workplace Investigations
- Workers' Compensation
- Collective Bargaining Agreements
- Grievance Administration
- Policy Interpretation
- Policy Compliance
- Process Improvement
- Employee Training
- Microsoft Office Suite
- Municipal operations knowledge
Certification
Valid Ohio Driver's License
Timeline
SECRETARY II / DIVISIONAL ASSISTANT II
City of Toledo
12.2022 - Current
SAFETY & DRIVER QUALIFICATIONS COORDINATOR
Bolt Express
09.2020 - 12.2022
CUTTER OPERATOR / BACKUP OPERATOR
Oldcastle Building Envelope
08.2018 - 09.2020
INVENTORY SPECIALIST
Woodville Surplus
03.2013 - 01.2017
Bachelor of Science - Management and Technology
Bowling Green State University
Bachelor - Business Management, Minor in Accounting
Monroe County Community College