Autumn Keesee
Atlanta,USA
Summary
Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Emory University Hospital
Decatur, GA
07.2024 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
School Based Clinician
Amana West Elementary
Atlanta, Georgia
07.2023 - 05.2024
- Provided assessment, diagnosis, and therapeutic services to children, adolescents, and their families.
- Collaborated with teachers and administrators to develop behavioral intervention plans for students.
- Educated staff members on mental health topics such as suicide prevention and intervention strategies and crisis management techniques.
- Participated in multi-disciplinary team meetings with school staff to discuss student progress or concerns.
- Developed comprehensive treatment plans that address social emotional learning goals while adhering to ethical standards of practice.
Clinical Medical Assistant
Mia Aesthetics Cosmetic Surgery Center
Atlanta, Georgia
11.2020 - 05.2023
- Documented patient histories, including chief complaint, past medical history, current medications, allergies, and pertinent family history.
- Facilitated communication between physicians, nurses, patients, and family members by relaying instructions accurately and efficiently.
- Assisted with exams by providing necessary supplies and equipment requested by the provider.
- Ensured that all required documents were accurately completed before patient discharge from clinic visits or hospital stays.
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height, and weight measurements.
- Performed reception duties, such as answering phones, greeting visitors, scheduling appointments, and filing documents into patient charts.
- Distributed specimens to appropriate departments or reference laboratories for analysis.
- Utilized effective communication skills to interact with patients, families, and medical staff.
- Proficient with popular EMR systems such as Cerner, EPIC, and more.
- Used computer system to enter laboratory test orders and patient demographics.
Patient Care Technician
Atlanta Medical Hospital
Atlanta, Georgia
04.2019 - 04.2020
- Provided direct patient care to patients under the supervision of a registered nurse or other healthcare professional.
- Maintained cleanliness of assigned work area according to infection control standards.
- Obtained or assisted in specimen collection for diagnostic or waived tests.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Answered patient call signals, signal lights, or bells to determine patient needs.
- Established special connections with patients through empathy and relationship-building techniques.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Unit Clerk
Atlanta Medical Hospital
Atlanta, Georgia
04.2019 - 04.2020
- Recorded patient information by inputting medical history and treatment details into the database.
- Monitored patient flow throughout the day, ensuring that no delays occurred during critical processes.
- Supported nursing staff by assisting in admission processes or discharge procedures.
- Provided excellent customer service to patients and visitors in a busy hospital setting.
- Entered data into an electronic database accurately and securely, under HIPAA regulations.
Customer Service Representative
Home Depot
Atlanta, Georgia
03.2014 - 01.2018
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Education
Bachelor of Science - Nursing
University of West Georgia
Carrollton, GA05-2026
Associate of Science - Pre-nursing
Chattahoochee Technical College
Marietta, GA05-2024
Medical Assistant -
Woodruff Medical Training & Testing
Tucker, GA05.2019
Skills
- Problem-Solving
- Appointment Scheduling
- Training Coordination
- Registration and Admissions
- Scheduling Diagnostic Procedures
- Insurance company knowledgeable
Certification
- Certified Medical Assistant
- CHILDREN'S HEALTH CARE CERTIFICATION
- Seizure Management Webinar
- Intermittent Catheterization Webinar
- Atlanta Scoliosis Screening In-person training
References
References available upon request
Timeline
Patient Access Representative
Emory University Hospital
07.2024 - Current
School Based Clinician
Amana West Elementary
07.2023 - 05.2024
Clinical Medical Assistant
Mia Aesthetics Cosmetic Surgery Center
11.2020 - 05.2023
Patient Care Technician
Atlanta Medical Hospital
04.2019 - 04.2020
Unit Clerk
Atlanta Medical Hospital
04.2019 - 04.2020
Customer Service Representative
Home Depot
03.2014 - 01.2018
Bachelor of Science - Nursing
University of West Georgia
Associate of Science - Pre-nursing
Chattahoochee Technical College
Medical Assistant -
Woodruff Medical Training & Testing