Autumn King
Brick
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Beacon 70. Proven ability to enhance guest relations and streamline operations through effective communication and multitasking. Skilled in POS software and team collaboration, consistently delivering exceptional dining experiences and fostering a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Host
Beacon 70
Brick, Nj
11.2025 - Current
- Welcomed and seated guests, ensuring pleasant dining experiences.
- Managed reservations and waitlists using Resy system efficiently.
- Communicated effectively with kitchen and wait staff to coordinate service flow.
- Assisted in maintaining cleanliness and organization of dining area and entrance.
- Handled guest inquiries and feedback promptly, enhancing customer satisfaction.
- Supported event setups, contributing to smooth operations during peak hours.
- Monitored dining room atmosphere, adjusting lighting and music for guest comfort.
Crew Member
Wendy’s
Benson, AZ
01.2025 - 09.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently to process transactions accurately and swiftly.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in food preparation, adhering to safety and health regulations consistently.
- Trained new crew members on operational procedures and customer service standards effectively.
- Managed inventory levels by restocking supplies as needed during peak hours.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Elevate Trampoline Park
Tucson, AZ
02.2024 - 01.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, maintaining high food quality standards.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Managed cash register operations accurately, processing transactions quickly and efficiently.
- Prepared food items according to standardized recipes, ensuring consistency in taste and presentation.
- Responded promptly to customer inquiries and concerns, fostering a positive dining experience.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Hostess/busser/servers Assistant
Truland Burger and Greens
Tucson, AZ
02.2023 - 01.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists effectively, maximizing table turnover and guest satisfaction.
- Coordinated with kitchen and serving staff to streamline service flow.
- Trained new hostesses on operational procedures and customer service standards.
- Resolved guest inquiries and concerns efficiently, enhancing overall dining experience.
- Monitored dining area for cleanliness and ambiance, contributing to positive environment.
- Assisted in special event preparation, ensuring smooth execution of functions.
- Implemented feedback mechanisms to gather insights for improving service quality.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Canyon Del Oro
Tucson Arizona Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Exceptional communication
- Detail-oriented
- Professional appearance
- POS software
- Server support
- Telephone reception
- Guest relations
- Reservations
- Table assignment coordination
- Up-selling techniques
Timeline
Host
Beacon 70
11.2025 - Current
Crew Member
Wendy’s
01.2025 - 09.2025
Crew Member
Elevate Trampoline Park
02.2024 - 01.2025
Hostess/busser/servers Assistant
Truland Burger and Greens
02.2023 - 01.2024
High School Diploma -
Canyon Del Oro