Autumn Marsh
Lakeland ,FL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
10.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Customer Service Representative
Walgreens
03.2022 - 07.2023
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Retail Sales Associate
Rack Rooms Shoe Store
09.2020 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
High School Diploma -
Lake Gibson High School
Lakeland, FL05-2024
Skills
- Problem-solving skills
- Team collaboration
- Workflow optimization
- FDA compliance
- Quality assurance and control
- Data entry
- Attention to detail
- Prioritization and organization
- Inventory tracking
- Certified pharmacy technician (cpht)
- Inventory management
- Analytical thinking
- Staff leadership
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens
10.2023 - Current
Customer Service Representative
Walgreens
03.2022 - 07.2023
Retail Sales Associate
Rack Rooms Shoe Store
09.2020 - 05.2021
High School Diploma -
Lake Gibson High School
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