Autumn McDade
Skiatook
Summary
Dedicated receptionist with expertise in electronic health records and patient confidentiality. Known for managing appointments efficiently while creating a welcoming environment for patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
AMC Urgent Care Plus
Owasso
2026.03 - Current
- Greeted patients upon arrival and ensured a welcoming atmosphere.
- Managed patient check-in processes using electronic health record systems.
- Scheduled appointments and coordinated physician availability for patients.
- Answered phone calls and addressed inquiries regarding services offered.
- Maintained patient confidentiality while handling sensitive information appropriately.
- Assisted medical staff with administrative tasks and documentation as needed.
- Processed insurance information for patients and verified coverage details efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Clerk
QuikTrip
Collinsville
2025.08 - Current
- Operated cash register and processed customer transactions efficiently.
- Managed inventory by restocking shelves and organizing products effectively.
- Assisted customers with inquiries and provided excellent service consistently.
- Maintained cleanliness and organization of the store environment daily.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled customer complaints promptly and professionally to enhance satisfaction.
Server
Olive Garden Restaurant
Owasso
2025.04 - Current
- Took orders accurately using point-of-sale system for quick processing.
- Assisted team members during busy periods to ensure smooth operations.
- Engaged with customers to enhance their dining experience and resolve inquiries.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
sonic
Skiatook
2024.05 - 2025.04
- Took orders accurately using point-of-sale system for quick processing.
- Prepared food and beverages according to Sonic's quality standards.
- Provided friendly and efficient service to guests at fast-paced drive-in restaurant.
- Maintained cleanliness of dining area and service stations throughout shifts.
- Operated POS terminals to input orders, split bills, and calculate totals.
charlies chicken
server
Skiatook
2023.08 - 2024.03
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed cash transactions accurately and efficiently during peak hours.
- Maintained organized cash registers and ensured proper cash handling procedures.
Education
High School Diploma -
Skiatook High School
Skiatook, OK2025-05
Pharmacy Tech
Tulsa Technology Center
Owasso, OK2025-05
Health Science Technology
Tulsa Technology Center
Owasso, OK2024-05
Skills
- Electronic health records
- Appointment scheduling
- Cash handling
- Customer service
- Patient confidentiality
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Multitasking efficiency
Certification
- CPR and BSL
- Drivers Licenses
Timeline
Receptionist
AMC Urgent Care Plus
2026.03 - Current
Clerk
QuikTrip
2025.08 - Current
Server
Olive Garden Restaurant
2025.04 - Current
Server
sonic
2024.05 - 2025.04
charlies chicken
server
2023.08 - 2024.03
High School Diploma -
Skiatook High School
Pharmacy Tech
Tulsa Technology Center
Health Science Technology
Tulsa Technology Center