Autumn Munson
Carrington,ND
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Cleanliness and accustomed to sanitization practices.
Overview
4
4
years of professional experience
Work History
Barista
The Garden Gate
11.2023 - Current
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly and ensuring a welcoming environment.
Server
The Schoolhouse Cafe
11.2023 - Current
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
The Hiway Drive-in
02.2020 - 11.2023
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Carrington Highschool
Carrington05.2023
Skills
- Customer Service
- Hospitality and Professionalism
- Warm and Friendly
- Memory retention
- Cool Under Pressure
- Cleaning and sanitizing
- Workflow Coordination
Timeline
Barista
The Garden Gate
11.2023 - Current
Server
The Schoolhouse Cafe
11.2023 - Current
Server
The Hiway Drive-in
02.2020 - 11.2023
High School Diploma -
Carrington Highschool
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