Motivated individual with engaging personality, good work ethic, and very flexible. Upbeat, friendly, and anticipating customer needs to make enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Country Club of Detroit
10.2024 - Current
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Vince and Joe's Gourmet Markets
08.2019 - 09.2024
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted in multiple departments, including the bakery, cheese department, catering, served at house parties, grocery department and the pizza department.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Server, Busser, & Hostess
Filippas Wine Barrel
02.2021 - 01.2023
Bussed and reset tables to keep dining room and work areas clean.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.