Adaptable professional looking for a rewarding science profession. Strong communication skills and ability to work well under high pressure situations.
Overview
8
8
years of professional experience
Work History
Child Protective Investigator
Texas Department of Family Protective Services
06.2022 - Current
Devised and implemented safety plans for children suspected as victims of abuse or neglect.
Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
Documented all relevant information by filling out forms and completing case reports.
Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Case Investigator
Kansas Department of Health and Environment
01.2021 - 01.2022
Remote — COVID-19, Conduct COVID-19 interviews via monitored telecommunication, Collect and document data, Advise and stay up-to-date on current CDC and KDHE COVID-19 Protocols
Special Software Training: Epitrax, Oracle
Adventure Park at the Virginia Beach Aquarium, — Park Safety Monitor
Safety Monitor
Virginia Beach Adventure Park
01.2017 - 01.2020
Monitor customer safety, Conduct daily park and equipment safety inspections
Inspected worksites, practices, and gear for compliance with established safety standards.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Inspected facilities for adherence to fire, hazard, and safety guidelines.
Varsity Head Coach
Virginia Beach City Public Schools
05.2018 - 10.2019
Collaborated with other coaches to create and execute game plans.
Utilized positive communication to encourage team and promote integrity and respect.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Monitored team practices to establish high level of performance.
Emergency Medical Technician
MB Solutions
01.2018 - 01.2019
Monitor patient health, Check and document patient vitals, Conduct routine non-emergency medical transport
Customer Service Sales Representative
UPS
01.2015 - 01.2018
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Education
Master of Public Health - Epidemiology
Texas A&M Health Science Center
College Station, TX
Bachelors of Science - Biology
Old Dominion University
05.2021
Emergency Medical Technician -
Tidewater Community College
School -
Salem High School
Virginia Beach, VA
06.2017
Skills
Customer Service
Data Collection and Management (Epitrax)
Statistical Software:
SAS, STATA
Microsoft: Outlook, Word, Excel
Up-to-Date Nationally Certified Emergency Medical Technician
Timeline
Child Protective Investigator
Texas Department of Family Protective Services
06.2022 - Current
Case Investigator
Kansas Department of Health and Environment
01.2021 - 01.2022
Varsity Head Coach
Virginia Beach City Public Schools
05.2018 - 10.2019
Emergency Medical Technician
MB Solutions
01.2018 - 01.2019
Safety Monitor
Virginia Beach Adventure Park
01.2017 - 01.2020
Customer Service Sales Representative
UPS
01.2015 - 01.2018
Master of Public Health - Epidemiology
Texas A&M Health Science Center
Bachelors of Science - Biology
Old Dominion University
Emergency Medical Technician -
Tidewater Community College
School -
Salem High School
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