Dedicated and hardworking young professional with a strong work ethic and excellent teamwork skills. Known for my willingness to go above and beyond to achieve goals in and outside the workplace, I quickly grasp new concepts and adapt to new environments effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child Protective Investigator
Florida Department of Children & Families
Pine Hills, FL
08.2024 - Current
Conducted home visits, interviews, and assessments in order to evaluate the safety of a child's environment.
Responded to emergency situations involving children requiring immediate attention.
Collaborated with other agencies such as law enforcement, mental health providers, schools, and social services.
Developed and executed plans to remove children from homes where abuse or neglect had occurred.
Documented case information by completing forms promptly and filing with appropriate agencies.
Interfaced with local court system, attending court proceedings and working directly with attorneys.
Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
Security Officer
Universal Orlando Resort
Orlando, FL
02.2023 - Current
Supervise and ensure safety of 25,000+ guests in the park
Respond to all calls pertaining to Medical Emergencies, Disturbances, Give key assists to appropriate team members, natural hazards such as Fire, Gas, Electrical, and floods
Screen Guests through an X-Ray machine to ensure no Firearms, explosive devices, Knives or any human harmful objects make it through
Wand down Guests that set off Metal detection devices to ensure the safety of other guests and team members
Maintain Knowledge on all Computer systems to verify and track all items, packages and people coming on property
Infantryman
Army National Guard
Sanford, FL
11.2019 - Current
Perform as a member of a fire team during drills and combat
Aid in the mobilization of vehicles, troops, and weaponry
Assist in reconnaissance missions
Process prisoners of war and captured documents
Use, maintain and store combat weapons
Maintain a clean and safe environment while at home unit
Insurance Producer
American Income life
Chicago, IL
09.2022 - 02.2023
Call different Union members about their Life Insurance benefits and explain their options to them
Sign members up for different life insurance options to best fit their needs
Go through various medical questions of the members to ensure they are in the clear for coverage
Mail out benefit packets to all signed and approved guests
Assist with any concerning questions of members
Maintain a valid Insurance Producer License
Front Desk Assistant
Mayweather boxing and Fitness
Oviedo, FL
12.2022 - 02.2023
Assist guests and members with check-ins
Explain membership options and sign guests up for memberships
Set up equipment according to schedule planned for current class
Make phone calls and emails to prospects about free class options and memberships
Clean restrooms and fill hygiene supplies
Vacuum and mop floors at closing and opening time
Sell floor products such as boxing gloves, hand wraps, and clothing
In-Seat Server
Delaware North at Busch Stadium
St. Louis, MO
04.2022 - 08.2022
Prepare food orders for the customers
Carry out orders from kitchen to guest seating in the stadium
Give directions to lost guests
Prepare food and drink items
Performs opening, closing, and side work duties as assigned
Front Desk Assistant
Club Fitness
O'Fallon, IL
11.2021 - 08.2022
Greet and check-in members and guests
Answer phone inquiries and provide customer service
Schedule appointments and classes
Prepare smoothies and customer orders
Process payments
Assist with membership sales and renewals
Update member information in the database
Maintain a clean and organized reception area
Assist with the maintenance of gym equipment
Troubleshoot and resolve customer complaints and issues
Clean and maintain a clean environment in restrooms and daycare area
Supervise kids in the daycare room
Check-in members to daycare area
Provide general administrative support as needed
Cadet/Former Platoon Sergeant
SIUC Army ROTC
Carbondale, IL
08.2019 - 01.2021
Assist and lead in reconnaissance missions and battle drills
Teach and lead a platoon of 50+ Cadets assuring they are in the right place at the right time and in the right uniform
Assist with the planning of PT sessions for the platoon
Look at weather data to help determine uniforms for Cadets
Take care of and inform Team Leaders appointed under me of pass-downs
Control the emailing system for the program as the S-6 of the company
Monitor radio battery life and counts
Write counseling statements for Cadets with recurring negative behavior
Follow direct orders of Cadre appointed over me
Maintain a strong leadership role and teaching skills for new Cadets
Deli Clerk
Dierbergs Market
Shiloh, IL
06.2019 - 08.2019
Provide friendly and courteous service to customers
Maintain cleanliness of work area, equipment, deli cases, and backroom
Slice and weigh lunch meats and cheeses
Fill/rotate/date products for the display case
Operate meat and cheese slicer, scales, and wrapping equipment
Utilize cooking equipment
Prepare sandwiches, party trays, salads, and special orders
Pull product from cases for proper storage
Answer phone and take special orders with courtesy and friendliness
Assist with other duties as assigned
Fire Cadet/Explorer
Swansea Fire Department
Swansea, IL
05.2017 - 08.2019
Participate in classroom instructions
Lift, carry, and operate heavy tools and equipment
Perform maintenance of departmental equipment, buildings, and grounds
Clean fire trucks after calls
Participate in training activities alongside the firefighters
Bagger/Cart boy
Dierbergs Market
Shiloh, IL
08.2018 - 06.2019
Provide continuous attention to customer needs
Unload customers' purchases onto the conveyor belt at the checkout
Pack customer purchases in a manner to prevent damages
Carry or push groceries in a shopping cart to the customer's car and load groceries into the vehicle
Restock items
Collect shopping carts from the parking lot and other areas and return to the designated area
Keep the work area clean, orderly, and free from safety hazards
Perform other job-related duties as assigned
Busser
Texas Roadhouse
Shiloh, IL
11.2017 - 06.2018
Carry large loads of dishes to the kitchen for disposal of food and/or debris
Support other areas of the restaurant as necessary
Assist with closing tasks such as sweeping the floors, mopping the restrooms, taking out all trash bins, and covering peanut bins
Complete additional tasks as assigned
Education
Infrantry school Diploma - Infantry/First Aid
US Army Armor School
Fort Benning, GA
10-2021
High School Diploma -
Belleville East High School
Belleville Illinois
08.2019
Some College (No Degree) -
Southern Illinois University Carbondale
Carbondale, US, IL
Some College (No Degree) -
Full Sail University
Winter Park, FL
Skills
Work ethic
Communication
Teamwork
Problem Solving
Adaptability
Time Management
Military experience
Customer Service
Report Writing
Emergency Management
Conflict de-escalation
Security systems knowledge
First Aid Certified
Certification
Insurance Producer License
CPR Certified
Infantry Diploma
Class D license
Education and Training
other,other
References
References available upon request.
Timeline
Child Protective Investigator
Florida Department of Children & Families
08.2024 - Current
Security Officer
Universal Orlando Resort
02.2023 - Current
Front Desk Assistant
Mayweather boxing and Fitness
12.2022 - 02.2023
Insurance Producer
American Income life
09.2022 - 02.2023
In-Seat Server
Delaware North at Busch Stadium
04.2022 - 08.2022
Front Desk Assistant
Club Fitness
11.2021 - 08.2022
Infantryman
Army National Guard
11.2019 - Current
Cadet/Former Platoon Sergeant
SIUC Army ROTC
08.2019 - 01.2021
Deli Clerk
Dierbergs Market
06.2019 - 08.2019
Bagger/Cart boy
Dierbergs Market
08.2018 - 06.2019
Busser
Texas Roadhouse
11.2017 - 06.2018
Fire Cadet/Explorer
Swansea Fire Department
05.2017 - 08.2019
Insurance Producer License
CPR Certified
Infantry Diploma
Class D license
Infrantry school Diploma - Infantry/First Aid
US Army Armor School
High School Diploma -
Belleville East High School
Some College (No Degree) -
Southern Illinois University Carbondale
Some College (No Degree) -
Full Sail University
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