Accomplished leader accustomed to managing daily healthcare operations. Excels in developing and implementing operational strategies while enforcing compliance with safety regulations and medical policies. Exceptional interpersonal, organizational and problem-solving skills. Highly motivated and detail-oriented professional. Ready to apply knowledge and skills to any challenge.
Overview
17
17
years of professional experience
Work History
Child Protective Investigator
State Of Florida - DCF
Tallahassee, Florida
08.2023 - Current
Investigated reports of child abuse and neglect to determine if further actions are necessary.
Conducted home visits, interviews, and assessments in order to evaluate the safety of a child's environment.
Collaborated with other agencies such as law enforcement, mental health providers, schools, and social services.
HEALTH FACILITY EVALUATOR II
THE AGENCY FOR HEALTHCARE ADMINISTRATION (AHCA)
08.2013 - 08.2023
Travels to conduct surveys, investigations and monitoring visits of long-term care facilities and ALF to determine compliance with State Licensure requirements and/or Federal Medicare/Medicaid certification regulations.
Virtual Preceptor Certifications
Medicaid/Medicare field work
Serves as technical expert and independently performs difficult and complex institutional health and safety surveys
Serves as preceptor for lower-level surveyors
Inspected facilities and recommended building and equipment modifications for emergency readiness and compliance to access, safety and sanitation regulations
Maintained communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning
Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel
Conduct inspections utilizing an established survey process
The survey process includes evaluation of health care facilities for state licensure and federal certification requirements for participation under Medicare/Medicaid
The incumbent will document findings and complete written reports of survey findings
The incumbent may be required to perform surveys as an individual, team member or team leader.
TEACHER
PINELLAS COUNTY SCHOOL BOARD
04.2013 - 01.2018
Assessed accomplishments to assist student growth through meaningful feedback
Offered direct services to students with disability per agreement on IEP
Managed student behavior in accordance with student code of conduct and handbook.
CASE MANAGER/RECOVERY SPECIALIST
BOLEY CENTERS INC FOR BEHAVIORAL HEALTH
05.2012 - 01.2013
Provided support services to consumers residing in the community or in a permanent housing setting of a supported housing program
Overseed services for placement, landlord negotiations, financial assistance, crisis intervention and basic living skills training and support in the least restrictive environment
Promoted independent living and mental health stability
Care planned care and services
Ensured all needed services were provided to all clients assigned to caseload
Completed appropriate and necessary reports, records, documents, etc
And files in appropriate records
Completed face to face daily and monthly assessments
Daily assessing, planning, implementing, monitoring, and evaluating actions required to meet the client's health and human services needed.
CENTRAL OR SCHEDULER - MANATEE MEMORIAL HOSPITAL
04.2007 - 01.2012
Scheduled new and return appointments in electronic systems
Protected security of medical records to maintain patient confidentiality
Utilized electronic medical records system to create, update and manage patient data
Scheduling patients for all Radiology Procedures
Surgery coding, and management
OR Surgery scheduling, and reports
OR board organizing, and daily schedule updates
Faxing, Right-Faxing-mailing, Copying, Data entry
Management #of patient access including the Registration of Inpatient, outpatient and Emergency Department patients.
Education
BACHELORS IN ARTS (B.A.) IN PSYCHOLOGY -
UNIVERSITY OF SOUTH FLORIDA
06.2013
ASSOCIATE IN ARTS (A.A) IN GENERAL STUDIES -
STATE COLLEGE OF FLORIDA
01.2010
HIGH SCHOOL DIPLOMA -
LAKEWOOD HIGH SCHOOL
06.2001
Certified Child Protective Investigator
Skills
Microsoft Word
Microsoft Works
Microsoft Excel
Highly experienced in working with the geriatric population and medicaid and medicare recipients
Microsoft Access
Power Point
Medical Manager
McKesson Surgery System (PHS)
Cerner Surgery System
Expert Case management skills
Field work experience
Assesses and evaluate member's needs and requirements to achieve and/or maintained wellness state by gudining members/familes /facilities towarss recorices appraroapite for the care and well being of members