Autumn Opgenorth
Medjool Cafe
Tucson,AZ
3
years of professional experience
Customer-focused hospitality professional with experience in specialty coffee and restaurant service. Experienced in leadership, teamwork, employee training, and communicating with customers. Trusted to work directly with ownership to improve operations in a newly opened cafe while thriving in a fast-paced environment.
Work History
Barista
3 Months- Led daily cafe operations and delivered exceptional customer service.
- Trained numerous new employees on drink preparation, POS, customer service, and workflow
- Worked closely with the cafe owner during launch of the new business to refine daily operations, establish procedures, improve workflow, and create an efficient customer experience.
- Helped shape the cafe's systems and expectations as the business grew.
- Managed opening/closing, inventory, cash handling, and beverage preparation.
- Operated coffee brewing equipment, ensuring cleanliness and proper functionality.
- Memorized ingredients and recipes for a wide variety of specialty drinks.
Hostess
1 Year 4 Months- Greeted and seated guests efficiently, fostering a welcoming atmosphere.
- Managed reservation systems, to-go orders, and phone calls.
- Collaborated with servers and kitchen staff to ensure smooth workflow.
- Handled guest concerns and inquiries, improving customer satisfaction levels.
- Consistently completed all daily side work, opening, and closing tasks with accuracy.
Barista
1 Year 5 Months- Took orders with efficiency and accuracy, ensuring each customer received exactly what was ordered.
- Utilized skills and precise measurements needed for each specialty drink, including cappuccinos, cortados, and lattes.
- Assisted in other areas of the cafe, such as food preparation and table service.
- Respectfully interacted with customers during hectic periods to promote a fun, positive environment
Education
High School Diploma
- Awarded Distinguished Artist Award
- Awarded Merit Scholarship
- National Honors Society Member
- Relevant Coursework: Food Safety & Restaurant Management
- GPA: 3.8
- Ranked in Top 10% of class
Skills
Beverage preparation
Coffee machinery
POS systems
Menu memorization
Efficient service
Relationship building
Timeline
Barista
Medjool Cafe
05.2026 - CurrentRead More
Hostess
Agustin Kitchen
01.2025 - 05.2026Read More
Barista
2894 on Main
03.2023 - 08.2024Read More
East Troy High School
High School Diploma
Read More