AUTUMN PARSONS
Missoula,MT
Summary
Senior-level Applications Analyst (PACS Administrator) with over 15 years of database management and troubleshooting expertise. Proficient in supporting daily operations and system performance maintenance. Highly resolution driven with strong time management skills and reliable, hard-working nature.
Overview
14
14
years of professional experience
Work History
PACS Administrator
Radiology Partners
11.2022 - Current
- Worked with PACS team to multiple PACs instances.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained strong leadership skills by managing projects from start to finish.
Application Analyst- IS Radiology Applications
Providence Health and Services
04.2020 - Current
- Provide end-user training with users at all levels
- Train and service outreach sites
- PACS and EPIC
- Provide application support for radiology systems including PACS, RIS and Voice recognition
- Assist with new modality installs including testing and connectivity to the PACS system and MWL setup
- Use SNOW ticket tracking system for daily monitoring, troubleshooting and maintenance of Radiology Systems
- Implementation and application upgrades of new and existing Radiology Systems
- Ensured network, system and data availability and integrity through preventative maintenance and upgrades
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
- Consistently met deadlines and requirements for all projects
- Managed creative projects from concept to completion while managing outside vendors.
Application Analyst
Inland Imaging
07.2017 - 04.2020
- Support various applications for end users and Radiologists
- Use SNOW for ticket tracking
- Data maintenance
- Rotate between all tasks
- Input data into computer programs and filing systems
- Project work as assigned
- Provide back up to call queue
- Troubleshoot many different organizations issues in several different applications
- Interact and communicate easily with department personnel and public.
PACS Administrator
Providence Health & Services
01.2011 - 07.2017
- Collaborated with team of developers, architects and analysts in delivering technical requirements and testing for implemented functionalities.
- Designed, built, tested and supported new applications and modules for client service line.
- Created and executed test plans, cases and scripts while identifying issues and providing resolutions with developers.
- Troubleshot program and system malfunctions to restore normal functioning.
- Developed, documented and revised system design procedures and quality standards.
- Tested, maintained and monitored computer programs and systems.
- Expanded or modified system to serve new purposes or improve workflow.
- Developed and managed project plans while providing status updates to management.
Education
Associate of Arts - Healthcare Administration
University of Phoenix
Phoenix, AZ01.2011
Skills
- DR PACS, Phillips iSite, Fuji Synapse, Intelerad
- EPIC EMR Fluency, Ensemble, Hologic,Magview, Viewpoint
- CADStream Medicalis, PowerScribeOne and PS360
- DicomSys
- Excellent troubleshooting abilities
- Training users and implementing upgrades
- System downtimes for multiple applications including PACS migrations
- Superior verbal and written communication skills
- Excellent diagnostic skills with multi-tasking strength
- Managing multiple projects simultaneously
- Web application implementation
- Excellent communication skills
- Team player
Timeline
PACS Administrator
Radiology Partners
11.2022 - Current
Application Analyst- IS Radiology Applications
Providence Health and Services
04.2020 - Current
Application Analyst
Inland Imaging
07.2017 - 04.2020
PACS Administrator
Providence Health & Services
01.2011 - 07.2017
Associate of Arts - Healthcare Administration
University of Phoenix
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