Autumn Pauley
Poca,WV
Summary
Dependable professional with extensive experience in customer service and cash handling. Proven ability to lead teams, create positive work environments, and achieve outstanding results. Strong communication skills and adaptability contribute to excellence in all roles.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Charleston Health Care Center
Charleston, WV
03.2022 - 12.2024
- Provided compassionate care and communication for patients facing end-of-life issues.
- Ensured strict adherence to HIPAA protocols to safeguard patient privacy.
- Observed and reported unusual symptoms or changes to charge nurse for timely intervention.
Shift Lead
Dunkin' Donuts
Charleston, WV
12.2020 - 12.2022
- Collaborated with management to establish performance goals and evaluate progress.
- Analyzed key performance indicators to identify and implement effective strategies.
- Monitored employee performance, providing constructive feedback for improvement.
- Positioned skilled staff strategically to enhance department productivity during shifts.
- Determined consumer needs to offer appealing products and services for broader market.
- Identified customer needs promptly and addressed concerns efficiently.
- Operated cash registers while balancing cash drawers for accuracy in transactions.
Seasonal Worker
Gritts Farm
Buffalo, WV
08.2020 - 11.2021
- Maintained and organized backroom storage areas to enhance operational efficiency.
- Assisted customers in a fast-paced environment to resolve inquiries effectively.
- Adapted to high-stress situations, ensuring consistent performance under pressure.
Education
High School Diploma -
Poca High School
Poca, WV05-2021
Some College (No Degree) - Nursing
BridgeValley Community And Technical Center
Charleston, WVSkills
- Team collaboration
- Customer service
- Team building
- Time management
- Analytical thinking
- Conflict resolution
- Cash handling
- Effective communication
Timeline
Certified Nursing Assistant
Charleston Health Care Center
03.2022 - 12.2024
Shift Lead
Dunkin' Donuts
12.2020 - 12.2022
Seasonal Worker
Gritts Farm
08.2020 - 11.2021
High School Diploma -
Poca High School
Some College (No Degree) - Nursing
BridgeValley Community And Technical Center
Similar Profiles
Macel GivenMacel Given
CNA at Mile Tree Health Care CenterCNA at Mile Tree Health Care Center
Joey FinkJoey Fink
COTA-L at Life Care Center of CharlestonCOTA-L at Life Care Center of Charleston
Wendy TryonWendy Tryon
Certified Nursing Assistant at Life Care Center of CharlestonCertified Nursing Assistant at Life Care Center of Charleston
Kristen STANIKKristen STANIK
RN Charge-PCU at VMFH St. Michael Medical CenterRN Charge-PCU at VMFH St. Michael Medical Center
Keaton MeeksKeaton Meeks
Industrial Painter at Nitro Construction ServicesIndustrial Painter at Nitro Construction Services