Autumn Perkins
Gordon
Summary
Dynamic facilitator with several years of corporate training experience spanning across all levels and facets of employee development. Meticulous instructor with expertise in staff management, corporate communications, leadership tactics and program management.
Driven professional with strong background in providing conflict resolution. Resourceful in gathering relevant information regarding disputes, providing appropriate documentation and guiding both individuals and groups to reach satisfactory agreements and settle complicated issues. Devoted to adhering to ethical guidelines and laws throughout all casework.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Patient Scheduling Facilitator
Aspirus-St. Lukes
Duluth
04.2025 - Current
- Scheduled patient appointments using electronic health record systems.
- Coordinated communication between patients and healthcare providers.
- Managed patient inquiries and resolved scheduling issues effectively.
- Updated patient information in the scheduling database regularly.
- Collaborated with medical staff to optimize appointment flow.
- Maintained a professional and friendly demeanor while interacting with patients.
- Assisted patients with pre-visit instructions and necessary paperwork.
- Ensured compliance with insurance requirements during scheduling processes.
- Maintained accurate records of patient visits in the electronic health record system.
HUC
Tamarack Health
Gordon
02.2023 - 11.2025
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Coordinated patient admissions and discharges efficiently within healthcare unit.
- Managed electronic health records, ensuring accuracy and confidentiality of data.
- Scheduled appointments and maintained calendars for healthcare professionals.
- Communicated patient needs to medical staff promptly and clearly.
- Prepared and maintained medical supplies and equipment for daily operations.
CNA
Tamarack Health
Gordon
03.2023 - 11.2024
- Provided compassionate care to patients in diverse medical settings.
- Assisted nursing staff with daily patient routines and personal hygiene tasks.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Maintained cleanliness and safety of patient environments according to health standards.
- Documented patient progress and care activities accurately in electronic systems.
- Trained new staff members on patient care protocols and safety practices.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Education
Solon Springs High School
Solon Springs, WISkills
- Electronic health records
- Appointment scheduling
- Patient communication
- Data management
- Health care administration
- Patient advocacy
- Medical coordination
- Team collaboration
- Training and development
- Meeting management
- Financial management
- Strategic planning
Certification
- CNA
Timeline
Patient Scheduling Facilitator
Aspirus-St. Lukes
04.2025 - Current
CNA
Tamarack Health
03.2023 - 11.2024
HUC
Tamarack Health
02.2023 - 11.2025
Solon Springs High School