Autumn Reedy
TROY,OH
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining operations at Kettering Hospital. Skilled in HIPAA Compliance and known for exceptional customer service, significantly improved patient satisfaction. Demonstrates a strong ability to manage patient flow and data entry, ensuring efficient and compassionate care delivery. Skilled in administrative responsibilities and tasks.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Kettering Hospital
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant Intern
Kettering Hospital
08.2023 - 10.2023
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Ambassador
Kettering Hospital
05.2023 - 08.2023
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted patients and clients to create welcoming atmosphere.
- Assisted team with preparing food, doing dishes and taking orders
- Built relationships with patients
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Sales Associate
Kohls Department Store
09.2022 - 12.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Sally Beauty Supply
12.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Team Member
Chick Fill A
06.2021 - 09.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Edison State Community College
Piqua, OH 09.2022 - 05.2023
High School Diploma -
Troy High School
Troy, OH05.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Reliable team player
- Insurance Verification
- First Aid
- Payment Collection
- Indirect Patient Care
- Medical office administration
- Patient Flow Management
- Data Entry
Affiliations
- Kettering Health
Hobbies
Writing and self publishing books, writing songs, hiking, and spending time with friends and family.
Timeline
Medical Assistant
Kettering Hospital
11.2023 - Current
Medical Assistant Intern
Kettering Hospital
08.2023 - 10.2023
Ambassador
Kettering Hospital
05.2023 - 08.2023
Sales Associate
Kohls Department Store
09.2022 - 12.2022
Edison State Community College
09.2022 - 05.2023
Sales Associate
Sally Beauty Supply
12.2021 - 01.2022
Restaurant Team Member
Chick Fill A
06.2021 - 09.2021
High School Diploma -
Troy High School