Autumn Rimmert
Indianapolis,IN
Summary
Dynamic and dependable, I excelled at Sundaes Homemade Ice Cream, mastering customer engagement and efficient order processing. My expertise in cash handling and commitment to exceptional service were honed through fast-paced environments, ensuring customer satisfaction and teamwork. Achieved notable efficiency in service delivery, embodying patience, empathy, and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Sundaes Homemade Ice Cream
Indianapolis, IN
07.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Processed sales transactions for cash, debit, and credit purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Caterer
The Wellington Fishers Banquet & Conference Center
Fishers, IN
02.2022 - 07.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Education
High School Diploma -
Lawrence North High School
Indianapolis, IN06.2024
Skills
- Customer Engagement
- Teamwork
- Patience and Empathy
- Customer Service
- Cleaning and organization
- Excellent Communication
- Working under pressure
- Order Taking
Certification
- CPR Certification
Timeline
Ice Cream Server
Sundaes Homemade Ice Cream
07.2022 - Current
Caterer
The Wellington Fishers Banquet & Conference Center
02.2022 - 07.2022
High School Diploma -
Lawrence North High School