Autumn Rowan
Guntown,Mississippi
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Several years of experience in fast-paced service settings and ensuring that the needs of customers are met efficiently. Great at managing several tables at once and making sure customers have a great experience.
Overview
5
5
years of professional experience
Work History
Waitress
Lori Herring
Tupelo, MS
01.2020 - 09.2024
- Managed 10+ tables during peak hours, while maintaining attention to detail and providing excellent service.
- Maintained a clean work station by restocking supplies and wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks accurately and processed payments promptly.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Greeted customers, answered questions, and recommended specials.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees to perform duties.
Drive Thru/ Take Out Orders
Lori Herring
Tupelo, MS
01.2020 - 09.2024
- Packaged food items for take-out customers.
- Verified customer orders to ensure accuracy.
- Provided friendly customer service while interacting with guests in person or over the phone.
Education
Associate of Science - Respiratory Therapy
Northeast Community College
Booneville, MS. 05-2025
Skills
- Dining area maintenance
- Accurate money handling
- Menu presentation
- Greeting guests
- Service prioritization
- Friendly, Positive Attitude
Accomplishments
- Member of Phi Theta Kappa Honor Society since 2022
Timeline
Waitress
Lori Herring
01.2020 - 09.2024
Drive Thru/ Take Out Orders
Lori Herring
01.2020 - 09.2024
Associate of Science - Respiratory Therapy
Northeast Community College
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