AUTUMN SANDAGE
Lawton
Summary
Retail professional with exceptional sales, service, and interpersonal skills. Dedicated to creating a welcoming environment for customers and providing assistance as needed. Demonstrated expertise in fashion trends and popular looks.
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
5
5
years of professional experience
Work History
Server/Restaurant Hostess
Pho 360
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Retail Sales Associate
Victoria's Secret & PINK
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Sales Associate
Ross Dress for Less
07.2021 - Current
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store protocols and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Handled customer complaints in a professional manner.
House Cleaner
Mother and Daughter Housekeeping
07.2022 - 05.2024
- Accommodated special service requests to enhance customer experience.
- Cleaned homes following specific and detailed protocols and requests.
- Expanded customer base by marketing cleaning services.
- Maintained and organized cleaning supplies stock.
Customer Service Cashier
Jack in the Box
09.2020 - 04.2021
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Checked all coupons for authenticity before processing.
- Executed opening and closing procedures through careful money management.
- Maintained compliance with all safety regulations during tasks execution.
- Supported team members with various tasks to maintain store efficiency.
Education
High School Diploma -
California Conexus Academy
San Francisco, CA06.2024
Skills
- Money Handling
- Customer Service
- Positive and professional
- Time Management
- Flexible Schedule
- Upselling strategies
- Teamwork
- Networking capabilities
- Guest engagement
- Memory retention
Timeline
Server/Restaurant Hostess
Pho 360
02.2025 - Current
Retail Sales Associate
Victoria's Secret & PINK
10.2024 - Current
House Cleaner
Mother and Daughter Housekeeping
07.2022 - 05.2024
Retail Sales Associate
Ross Dress for Less
07.2021 - Current
Customer Service Cashier
Jack in the Box
09.2020 - 04.2021
High School Diploma -
California Conexus Academy
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