Autumn Schmidt
Green Bay,WI
Summary
Amiability, attention to detail, and willingness to lend a hand are natural qualities. The titles of Guest/Food Service Associate, MIT, and Lab Associate have better shaped the way those qualities are projected. Responsibilities such as managing myself and others in social settings, working with the dynamic of the environment, and meeting performance objectives were adapted to, quickly. Skilled in effective communication, creative and rational solutions, and fast-paced work. Dedicated to making the world a better place, with a smile on my face.
Overview
5
5
years of professional experience
Work History
Guest Service Associate
Kwik Trip
Green Bay, Wisconsin
04.2022 - Current
- Anticipate guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcome and acknowledge guests with smile, eye contact and friendly verbal greeting, boosting overall guest satisfaction .
- Identify and explain room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Daily tasks such as cleaning smoothie and coffee machines, or cleaning the bathrooms; including - floors, toilets, restocking toilet paper/paper towel, changing the garbage.
- Staying prepared for any accommodations a guest may need. Greeting the guest when approaching the register, and giving farewell as they leave; treating each guest as a friend.
- Regular handling of money and working on registers.
Lab Associate
Aurora's Apothecary
Morrison, WI
09.2021 - Current
- Coordinate and compromise on developing products.
- Completing a large quantity of products, while keeping their quality, in a timely manner.
- In summer time, efficiently and ethically harvesting crop for products.
- Daily maintenance cleaning and occasional deep clean of the lab.
- Restocking and organizing product as needed.
- Effectively communicating when materials, packaging, and product are running low.
Sales Associate Promoted to MIT
Charlotte Russe
Green Bay, WI
10.2019 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Prepared large cash deposits with zero discrepancies.
Education
High School Diploma -
Preble High School
Green Bay, WI06.2021
Skills
- Guest Service and Assistance
- Food and Beverage Area Setup
- Creative Solutions
- Cash Register Operations
- Team Player
- Socially inclined
- Verbal and Written Communication
- Issue Resolution
- Organization
- Aesthetics
- Reliable
- Works with guests and staff on many levels
Timeline
Guest Service Associate
Kwik Trip
04.2022 - Current
Lab Associate
Aurora's Apothecary
09.2021 - Current
Sales Associate Promoted to MIT
Charlotte Russe
10.2019 - 05.2021
High School Diploma -
Preble High School