Autumn Scott
Summary
I am dedicated and attentive Flight Attendant committed to ensuring passenger safety and delivering exceptional customer service. I also possess a polished demeanor with exceptional interpersonal skills. I am recognized for providing excellent service with a friendly and personable attitude.
Overview
12
12
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
St. George, UT
09.2023 - Current
- Delivered pre-flight safety briefings to passengers.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Ensured comfort for disabled travelers as needed
- Supplied aircraft cabins with newspapers, magazines, and beverages
- Assisted with coordinating connecting flights upon arrival
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Adhered to company policies regarding security measures and protocol at all times.
Real Estate Agent
BELL PROPERTIES
06.2019 - Current
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services
Marketing, PR & Production Associate
TEAM 12TH MORTGAGE/ACADEMY MORTGAGE CORPORATION
01.2017 - 06.2019
- Facilitated the launch of innovative marketing and communication programs
- Serve as subject matter expert for assigned branches to define optimal solutions and program changes for promotions, pricing, products, mass advertising and client retention programs
- Partner with branch managers to assist with new staff onboarding processes and activities
- Act as primary liaison between company and outside media or advertising outlets
- Consistently meet tight deadlines with detailed attention to quality and by managing project tasks and activities
- Advise and guide Loan Officers on how to optimally demonstrate the value of services customers
Public Relations / Marketing Specialist
FAIRWAY INDEPENDENT MORTGAGE CORPORATION
11.2014 - 01.2017
- Researched market trends to develop marketing and public relations programs specific to current consumer behaviors
- Sought out strategic partnerships with industry professionals including real estate agents and Certified Public Accountants to solicit and aid in appropriate sales
- Devised presentations for a variety of loan features to clients to ensure best product met their unique loan needs as a tool for sales professionals
- Ensured full data collection, application completion, and client satisfaction
Mortgage Loan Specialist
BANK OF AMERICA
02.2013 - 11.2014
- Developed, serviced, and maintained successful relationships with the clientele of Bank of America
- Conducted interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, and advice customers of product/pricing
Education
Bachelor of Science - General Studies
University of Mary Hardin-Baylor
Belton, TXSkills
- Strong Work Ethic
- Emergency Response
- Amenities distribution
- Flight safety
- FAA Regulations
- Customer Service
- Emergency Procedures
Accomplishments
· Developer
· Adaptability
· Empathy
· Includer
· Restorative
Timeline
Flight Attendant
SkyWest Airlines
09.2023 - Current
Real Estate Agent
BELL PROPERTIES
06.2019 - Current
Marketing, PR & Production Associate
TEAM 12TH MORTGAGE/ACADEMY MORTGAGE CORPORATION
01.2017 - 06.2019
Public Relations / Marketing Specialist
FAIRWAY INDEPENDENT MORTGAGE CORPORATION
11.2014 - 01.2017
Mortgage Loan Specialist
BANK OF AMERICA
02.2013 - 11.2014
Bachelor of Science - General Studies
University of Mary Hardin-Baylor