Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Seamster

Mesquite,US

Summary

Analytical and efficient Data Processing Customer Service Representative known for exceptional productivity in task completion. Specialize in data analysis, customer relationship management (CRM) software proficiency, and advanced problem-solving techniques.

Overview

5
5
years of professional experience

Work History

Pharmacy technician

CVS pharmacy
Mesquite
06.2024 - Current
  • Pharmacy Technician with expertise in customer service. Skilled in optimizing workflows and processing medical insurance claims
  • Demonstrated patient care through effective communication and adherence to healthcare regulation.
  • Performed data entry of patient prescriptions into the pharmacy system.

Customer Service Representative

Chewy
Richardson, TX
02.2021 - 03.2024
  • Handled remote customer queries, enhancing satisfaction
  • Utilized analytical skills to resolve issues, achieving measurable improvements
  • Resolved customer issues remotely, enhancing satisfaction and service

Customer Service Representative

Wireless Communications
Mesquite, TX
11.2019 - 05.2020
  • Supported sales team members to drive growth and development.
  • Provided solutions for all clients and educated them on products and services.
  • Surpassed sales goals through implementation of successful marketing strategies.

Education

Cpht - Pharmacy

Ptcb
06-2024

High school -

Heath High School
Rockwall, TX
06.2019

Skills

  • Customer Service
  • Data Entry
  • Computer skills
  • Healthcare Regulations
  • Workflow Optimization
  • Medical Insurance Claims
  • Typing Proficiency
  • Pharmacy Operations
  • Data analysis
  • Microsoft dynamic

Timeline

Pharmacy technician

CVS pharmacy
06.2024 - Current

Customer Service Representative

Chewy
02.2021 - 03.2024

Customer Service Representative

Wireless Communications
11.2019 - 05.2020

Cpht - Pharmacy

Ptcb

High school -

Heath High School
Autumn Seamster