Autumn Sisk
Shift Lead
Kennesaw,GA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Polished individual with background comprising several internships and cooperative opportunities. Engaging personality works efficiently on various tasks. Experience as Research Student.
Overview
7
7
years of professional experience
Work History
Shift Lead Manager
Walgreens
Lavonia, GA
11.2017 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Completed after shift review reports to remind supervisors of completed work.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Kept employees operating productively and working on task to meet business and customer needs.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Set overall vision and provided team leadership.
Researcher
Toccoa Falls College
Toccoa
08.2023 - 05.2024
- Gathered and organized information for research purposes.
- Wrote research papers, reports, reviews, and summaries regarding [Area of expertise].
- Interpreted data analysis results to draw inferences and conclusions.
- Developed research proposals, identified research objectives and created research plans.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Analyzed and interpreted patterns and trends.
- Synthesized data and wrote detailed reports to present research findings to stakeholders.
- Learned new laboratory techniques and applied expertise in carrying out enhanced experiments under supervision of senior lab members.
Education
Bachelor of Science - Biology
Toccoa Falls College
Toccoa, GA05.2024
Skills
- Performance Tracking and Evaluations
- Customer Experience Management
- Minor Repairs
- Communications Management
- Job Assignments
- Meeting Production Goals
- Delegating Work
- Grand Openings
- Process Improvement
- Cash Drawer Balancing
- Employee Relationships
- Opening and Closing Procedures
Affiliations
- Steadfast Volunteer and mentor
- Marching Band Member
- Concert and symphonic band member
Music
Music is something I am passionate about. I have been apart of some form of band since I was 11 years old. It is a form of self expression.
Timeline
Researcher
Toccoa Falls College
08.2023 - 05.2024
Shift Lead Manager
Walgreens
11.2017 - Current
Bachelor of Science - Biology
Toccoa Falls College