Autumn Stiles
Summary
Dynamic leader with proven success in restaurant management . Excelling in team management and inventory control. Demonstrated expertise in elevating customer engagement and streamlining operations, achieving significant improvements in service efficiency. Skilled in POS system operation and staff training, adept at fostering a culture of excellence and accountability.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Leoncito - Mexican Restaurant / WYWHG
09.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Restaurant Manager
Kassi Beach House & ELIA Day Club - WYWHG
09.2022 - 10.2023
- Strong leadership abilities demonstrated by effectively training, supervising, and motivating a diverse team of staff members.
- Strong understanding of health and safety regulations, ensuring a safe and compliant environment for both staff and customers.
- Exceptional problem-solving skills, with a focus on resolving customer complaints and operational issues efficiently.
- Ability to analyze financial statements and performance metrics to make data-driven decisions for improving profitability.
- Developed and implemented effective staff schedules, ensuring optimal coverage during peak hours and special events.
- Coordinated with vendors and suppliers to maintain inventory levels of food, beverages, and other club essentials.
Server
Kassi Beach House - WYWHG
05.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Science - Nursing
Pima Medical
Las Vegas09.2022
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Point of Sale (POS) system operation
- Organization and prioritization
- Staff Scheduling
- Food Service Background
- Menu development
- Training and Onboarding
- Reservation handling
- ServeSafe Manager
- Inventory Management
Timeline
Restaurant Manager
Leoncito - Mexican Restaurant / WYWHG
09.2023 - Current
Restaurant Manager
Kassi Beach House & ELIA Day Club - WYWHG
09.2022 - 10.2023
Server
Kassi Beach House - WYWHG
05.2021 - 09.2022
Associate of Science - Nursing
Pima Medical
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