Autumn St.Onge-Daley
Wells,ME
Summary
With a proven track record at York Hospital, I excel in patient-focused care and emergency response preparedness, enhancing patient safety and outcomes. My compassionate approach and medical terminology knowledge stand out, contributing to a seamless, efficient healthcare experience. Achieved a 20% increase in patient satisfaction through dedicated service and teamwork.
Overview
7
7
years of professional experience
Work History
Medical Assistant
York Hospital
12.2021 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected and documented patient medical information such as blood pressure and weight.
Emergency Medical Technician
Wells Ambulance
12.2020 - 10.2021
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Handled patient transfers from one medical facility to another.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Emergency Medical Technician
Stewart’s Ambulance
02.2019 - 12.2020
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Handled patient transfers from one medical facility to another.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Barback/ Busser
Joshua’s
06.2017 - 11.2019
- Assisted in setting up and breaking down bar area for special events.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Restocked ice, condiments, and snacks.
- Learned how to make wide variety of mixed drinks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked ID cards and verified bar guests were of legal age.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Education
Medical Assistant Certification
Emergency Medicine -
Emergency Medical Technician Certification
Wells, ME08.2018
High School Diploma -
Wells High School
Wells, ME06.2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- First aid
- Medical office administration
- Trustworthy companion
- Adaptable
- Patient relations
- Professional bedside manner
- Monitoring patient progress
- Valid state driver's license
- Emergency response preparedness
- Healthcare software proficiency
- Reliable transportation
- Conflict resolution
- Companionship and emotional support
- Medical billing
Timeline
Medical Assistant
York Hospital
12.2021 - Current
Emergency Medical Technician
Wells Ambulance
12.2020 - 10.2021
Emergency Medical Technician
Stewart’s Ambulance
02.2019 - 12.2020
Barback/ Busser
Joshua’s
06.2017 - 11.2019
Medical Assistant Certification
Emergency Medicine -
Emergency Medical Technician Certification
High School Diploma -
Wells High School