Autumn Upson

Phillips,WI

Summary

I am an organized professional with track record at Biewer Lumber for excelling in customer relations and multitasking. I have demonstrated expertise in data entry and effective communication, enhancing office efficiency and client satisfaction. I am recognized for maintaining a welcoming environment and streamlining operations, ensuring compliance and accuracy in all tasks.

Overview

years of professional experience

Work History

Receptionist

Biewer Lumber

10.2023 - Current

Greeted visitors and clients, ensuring a welcoming atmosphere.
Managed incoming calls, directing inquiries to appropriate personnel.
Scheduled appointments efficiently using office scheduling software.
Assisted in maintaining organized reception area and office supplies.
Processed incoming and outgoing mail, ensuring timely delivery.
Collaborated with team members to enhance overall office operations.
Provided administrative support by filing documents and data entry.
Kept reception area clean and neat to give visitors positive first impression.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained visitor log for entering and leaving facility for security purposes.
Assisted with onboarding new clients and securing paperwork completion.
Checked in Log and Lumber trucks, directing them to the proper place.

Deputy Clerk

City of Phillips

04.2021 - 10.2023

Processed legal documents and maintained accurate records in compliance with regulations.
Coordinated calendar schedules, improving overall operational efficiency.
Responded to inquiries from the public, providing accurate information and guidance on procedures.
Collaborated with team members to enhance workflow efficiency and support daily operations.
Supported administrative functions by preparing correspondence and maintaining organized office supplies.
Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.

Education

High School Diploma -

Prentice School District

Prentice Wi

Skills

Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations

File management
Multi-line telephone operation
Information protection
Multitasking
Calm demeanor
ASL

Timeline