Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Warner

Pennsville

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Turnpike Inn. Proven ability to enhance guest engagement and satisfaction through personalized service and effective complaint resolution. Proficient in cash handling and adept at multitasking in fast-paced environments, ensuring memorable experiences for all clients.

Overview

23
23
years of professional experience

Work History

Server

Turnpike Inn
08.2012 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Advanced Esthetician

New Beginnings Spa
09.2015 - 04.2016
  • Demonstrated proficiency in various esthetic treatments, including facials, body wraps, and waxing services, providing a comprehensive range of options for clients.
  • Enhanced client satisfaction by providing personalized skin care treatments and recommendations.
  • Skillfully addressed client concerns or complaints with empathy and professionalism, resulting in improved customer satisfaction rates.
  • Increased client retention by building trust and rapport through exceptional customer service and followup.

Server

Leanna’s Tavern
09.2007 - 07.2012
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Childcare Assistant

Busy Hands
01.2003 - 08.2007
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.

Education

900 Hours With 35 Credits -

Dawn Career Institute
Wilmington, DE

High School Diploma -

Pennsville Memorial High School
Pennsville

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Advanced Esthetician

New Beginnings Spa
09.2015 - 04.2016

Server

Turnpike Inn
08.2012 - Current

Server

Leanna’s Tavern
09.2007 - 07.2012

Childcare Assistant

Busy Hands
01.2003 - 08.2007

900 Hours With 35 Credits -

Dawn Career Institute

High School Diploma -

Pennsville Memorial High School

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Autumn Warner