Autumn Young
Topeka,KS
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Excelled in problem-solving and maintaining composure under pressure, significantly improving customer service quality. Skilled in payment transactions and POS systems, ensuring reliability and punctuality in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service/Cashier
Walmart
Topeka, KS
06.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cook
Pizza Hut
10.2022 - 11.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Server
Spin Pizza
Topeka, KS
10.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Highland Park High School
Topeka, KS05.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Problem-Solving
Timeline
Cook
Pizza Hut
10.2022 - 11.2024
Customer Service/Cashier
Walmart
06.2022 - Current
Server
Spin Pizza
10.2021 - 11.2022
Highland Park High School