Autumn (Allie) Jako
Richland
Summary
Dynamic Shift Manager at KFC with a proven track record in customer service and conflict resolution. Recognized for enhancing team performance through effective communication and attention to detail. Skilled in cash handling and maintaining a safe, organized work environment, consistently contributing to a positive atmosphere and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Manager
KFC
Plainwell
12.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong, cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated the register to process payments and collect cash payments for order totals.
- Addressed and resolved customer complaints in a polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Cashier
Gull Meadow Farms
08.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Gull Lake High School
Richland, MI06.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem solving
- Attention to detail
- Cash handling
- Cleaning
- Following instructions
- Safety understanding
- Organizing workstations
- Conflict resolution
- Supply restocking
Timeline
Shift Manager
KFC
12.2021 - Current
Cashier
Gull Meadow Farms
08.2021 - 10.2021
High School Diploma -
Gull Lake High School