Autumn D.A. Thomas
Houston
Summary
Dynamic professional with extensive experience in team leadership and operations management, honed during my tenure at the United States Navy. Proven ability in various systems maintenance and conflict resolution, driving efficiency and safety in high-pressure environments. Committed to enhancing team performance and achieving operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Cashier
Lowes Home Improvement Stores
Houston
06.2025 - Current
- Supervised cashier team to ensure smooth transaction processes.
- Trained new cashiers on register operations and customer service standards.
- Managed cash handling procedures and ensured accuracy in transactions.
- Coordinated schedules for cashiers to optimize staffing during peak hours.
- Collaborated with management to develop strategies for improving checkout efficiency.
Aviation Ordnanceman
United States Navy
04.2021 - Current
- Manage and maintain complex weapons systems on naval aircraft and ships.
- Perform regular inspections, maintenance, and repairs on ordnance equipment.
- Operate under strict safety and procedural protocols in high-pressure environments.
Assistant Manager / Freight Manager
Dollar Tree
Houston
03.2025 - 06.2025
- Supervised daily operations including freight processing, inventory control, and staff scheduling.
- Trained and mentored new employees, helping drive productivity and store performance.
- Ensured proper merchandising in alignment with company planograms and safety standards.
Warehouse Assistant Manager
PrimeFlight
Houston
05.2024 - 01.2025
- Assisted with managing day-to-day warehouse operations, including receiving, inventory, and team coordination.
- Ensured compliance with safety regulations and quality control processes.
- Supported leadership with scheduling, reporting, and team supervision.
Asset Protection Officer
Walmart
Baton Rouge
08.2023 - 03.2024
- Monitored store premises for suspicious activity and potential theft.
- Collaborated with law enforcement on criminal cases involving store thefts.
- Trained staff on safety protocols and loss prevention best practices.
- Assisted in inventory audits to ensure accurate stock levels and minimize loss.
- Enforced store policies, procedures, and loss prevention strategies to reduce shrinkage and protect company assets.
Lead Driver / Dispatcher
Amazon
Houston
11.2022 - 06.2023
- Coordinated delivery routes for a team of drivers, optimizing for time and efficiency.
- Managed real-time dispatching and communicated with customers to ensure accurate deliveries.
- Tracked performance metrics and coached drivers to improve delivery accuracy and timeliness.
Telemarketer
Afni
Tucson
08.2019 - 02.2021
- Conducted high-volume outbound calls promoting services and collecting customer data.
- Handled objections professionally and resolved common customer issues.
- Maintained accurate call logs and met daily productivity targets.
Education
High School Diploma -
Booker T. Washington High School
Houston, TX05.2019
Bachelor of Science - Criminal Justice
University of Arizona
Tucson, AZSkills
- Team Leadership & Supervision
- Dispatching & Route Coordination
- Inventory & Warehouse Operations
- Retail & Freight Management
- Military-Grade Safety & Operations
- Conflict Resolution & Customer Service
- Time Management & Problem Solving
- Weapon systems maintenance
Certification
• CPR Certified
• Food Handlers Certified
• ASE Certified
• BAC Certified
• Food Handlers Certified
• ASE Certified
• BAC Certified
References
References available upon request.
Timeline
Lead Cashier
Lowes Home Improvement Stores
06.2025 - Current
Assistant Manager / Freight Manager
Dollar Tree
03.2025 - 06.2025
Warehouse Assistant Manager
PrimeFlight
05.2024 - 01.2025
Asset Protection Officer
Walmart
08.2023 - 03.2024
Lead Driver / Dispatcher
Amazon
11.2022 - 06.2023
Aviation Ordnanceman
United States Navy
04.2021 - Current
Telemarketer
Afni
08.2019 - 02.2021
High School Diploma -
Booker T. Washington High School
Bachelor of Science - Criminal Justice
University of Arizona