Autumn (Wybie) Leach-Moore
Auburn Hills,MI
Summary
Autumn (preferred name, Wybie,) has been working in customer service since they were 18 and would love to get more expirience in different areas to further skills and knowledge. Loyal worker, very responsible with call offs/late notices. Considered leadership for multiple roles but turned them down for unforseen reasons (transportation, expirience, etc.) Team player and they love to make jokes and lighten up the work enviorment around, though very shy at first. I am a hard worker and would love to, again, grow knowledge and expirience in these different areas.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Crew Member
Five Guys Burgers
Auburn Hills, MI
03.2024 - Current
- Processed cash and credit card payments, returning receipts, coin, bills and payment cards to customers, lots of register expirience.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Kept up to date knowledge of store policies regarding payments, returns and exchanges.
- Upheld high standards of productivity and quality in operations.
- Resolved customer complaints in a professional manner.
Education Team
Sea Life Aquarium
Auburn Hills, MI
10.2023 - 02.2024
- Instructed children and adults on animals and touchpool, giving direct instructions and rules about the area.
- Cleaned, upkept and took care of the glass and floors of the aquarium.
- Educated guests as they walked through, starting conversation and giving fun facts about many sea animals in the aquarium.
- Had fun :)
Store Team Member
Journeys Shoes
Auburn Hills, MI
02.2023 - 06.2023
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized and maintained store displays.
- Expirience with storage rooms and locating products in big storage, retrieving items quickly to return to customer.
- Packaging, labelling shoe boxes with stickers.
Key Holder
Custom Caps and Embroidery
Greensboro, NC
11.2021 - 06.2022
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Learned on heavy machinery, embroidery machines with needles, small threads, photoshop and lots of customer service expirience.
- Expirience in running a store (only for small amount of time,) opening this mall store and more.
Education
High School Diploma -
Ben L Smith High School
Greensboro, NC06-2022
Skills
- Cleaning
- Food running
- Customer service
- Register expirience
- Team centered
- Fast learner
- Packaging and organizing freak!
- Safe food handling
- Plate presentation
- Teamwork and collaboration
- Attention to detail
- Telephone etiquette
- Problem-solving
- Self discipline
Timeline
Crew Member
Five Guys Burgers
03.2024 - Current
Education Team
Sea Life Aquarium
10.2023 - 02.2024
Store Team Member
Journeys Shoes
02.2023 - 06.2023
Key Holder
Custom Caps and Embroidery
11.2021 - 06.2022
High School Diploma -
Ben L Smith High School