Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ava Anderson

Wichita

Summary

Proactive individual with a strong background in customer service and multitasking. Known for anticipating guest needs and efficiently handling conflicts, committed to enhancing overall guest satisfaction in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Restaurant Waitress

Deanos Grill and Tapworks
Wichita
01.2025 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Answered questions about menu items in detail, providing accurate information regarding ingredients used.
  • Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
  • Provided excellent customer service by anticipating guest needs before being asked for assistance.

Head Hostess

Siena Tuscan Steakhouse
Wichita
02.2024 - 12.2025
  • Resolved conflicts between customers in an efficient and professional manner.
  • Collaborated with other departments to coordinate events or services as needed.
  • Provided excellent customer service to ensure guest satisfaction.

Head Hostess

Chesters Chophouse & Wine Bar
Wichita
02.2022 - 02.2024
  • Managed reservation systems to optimize seating arrangements and guest flow.
  • Trained new staff on proper hosting procedures and policies.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
  • Greeted and welcomed guests with a friendly and professional demeanor.

Education

High School Diploma -

Andover High School
Andover, KS
05-2025

Butler Community College
Andover, KS

Skills

  • Customer service
  • Conflict resolution
  • Strong multitasking
  • Reliability and punctuality
  • Sales techniques
  • Upselling techniques
  • Foodservice logistics
  • Customer experience management

References

  • Steve Buchanon # 316-221-1564
  • Ashton McCorry # 316-393-7105
  • Alex Mohr # 316-708-1900

Timeline

Restaurant Waitress

Deanos Grill and Tapworks
01.2025 - Current

Head Hostess

Siena Tuscan Steakhouse
02.2024 - 12.2025

Head Hostess

Chesters Chophouse & Wine Bar
02.2022 - 02.2024

High School Diploma -

Andover High School

Butler Community College
Ava Anderson