Ava Armellino
Williamstown,NJ
Summary
Early-career professional with hospitality, retail, and billing experience, focused on accurate transaction processing and customer satisfaction. Skilled in anticipating guest needs, resolving issues, and maintaining professional standards in high-volume environments. Strong team contribution through reliable attendance and consistent performance.
Overview
5
5
years of professional experience
Work History
Bartender/Food Server
Dormie Network
Egg Harbor, New Jersey
2025.03 - Current
- Greeted members and guests with prompt, polished table service
- Fostered customer satisfaction through attentive, friendly interactions, contributing to positive guest feedback
- Crafted cocktails and beverage service for Dormie Network clubhouse guests
- Mixed drinks following private club recipes and presentation standards
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within a fast-paced environment.
- Made friendly conversation with customers to provide an enjoyable bar experience.
- Resolved customer complaints in a professional manner.
- Stocked bar stations with liquor, beer, wine, and garnishes
- Cleaned glassware, tools, and service areas before and after shifts
- Cultivated strong working relationships with colleagues through effective communication, promoting a collaborative environment
Supplement sales
Extreme Nutrition
Washington Township, New Jersey
2024.04 - 2025.01
- Guided customers in product selection and purchase decisions on the sales floor to improve satisfaction.
- Helped customers by providing guidance on product selection and addressing inquiries. find specific products, answered questions, and offered product advice.
- Explained merchandise features, pricing, and promotions to support retail sales.
- Greeted customers to initiate positive interactions and enhance their shopping experience. Provided exceptional customer service.
- Processed transactions using point-of-sale system and handled cash payments.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained clean, organized checkout and sales areas throughout shifts.
- Restocked shelves and organized displays according to store standards.
- Answered incoming telephone calls to provide store, products and services information.
Billing Clerk
DRD Medical Solutions
Hammonton, New Jersey
2022.02 - 2025.01
- Processed patient invoices using medical billing guidelines for DRD Medical Solutions.
- Verified insurance coverage and claim details for medical billing records.
- Entered billing data into practice systems with accuracy and consistency.
- Prepared and mailed statements to patients and insurance carriers.
- Filed payment records and updated confidential medical account information.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Performed filing duties including sorting incoming mail, maintaining the filing system, and organizing documents.
Education
Associate Degree - Business
Rowan College At Gloucester County
Sewell, NJ2026-12
High School Diploma -
Williamstown High School
Williamstown, NJ2023-06
Skills
- Customer service
- Customer engagement
- Menu knowledge
- Physical stamina
- Physical stamina
- Sanitation practices
- Team collaboration
- Effective communication
- Dependable
- Professional demeanor
- Friendly disposition
- Accommodation services
- Data entry
- Guest anticipation
- Dependable
Affiliations
- Fitness
- Healthy Habits
- Relationship building
Timeline
Bartender/Food Server
Dormie Network
2025.03 - Current
Supplement sales
Extreme Nutrition
2024.04 - 2025.01
Billing Clerk
DRD Medical Solutions
2022.02 - 2025.01
Associate Degree - Business
Rowan College At Gloucester County
High School Diploma -
Williamstown High School