Ava Beaudry
West Bend,WI
Summary
Proven team member at Fill N Chill Frozen Yogurt Bar, adept in complaint resolution and fostering collaboration. Excelled in maintaining high customer service standards, even during peak hours, and played a key role in training new staff. Demonstrates strong leadership qualities and expertise in point-of-sale systems, contributing significantly to workplace efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Fill N Chill Frozen Yogurt Bar
Slinger, Wisconsin
08.2022 - Current
- Kept customer and food preparation areas clean and well-organized.
- Assisted in training new employees on proper procedures for food service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Utilized Point Of Sale system to accurately record all transactions.
- Performed opening and closing duties such as cleaning tables, floors, counters, restocking supplies.
Student Manager - The Rookery
Slinger High School
Slinger, WI
09.2022 - 06.2024
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Team Member
West Bend Sausage Plus
West Bend, Wisconsin
12.2021 - 02.2023
- Maintained positive working relationship with fellow staff and management.
- Monitored expiration dates on food items for freshness assurance.
- Rotated through series of different stations based on team needs.
- Greeted customers upon entering the store with friendly demeanor.
- Upheld high standards of productivity and quality in operations.
Education
Bachelor of Science - Psychology
University of Wisconsin, Madison
Madison, WI05-2028
High School Diploma -
Slinger High School
Slinger06-2024
Skills
- Cleaning
- Complaint resolution
- Point-of-sale system
- Order preparation
- Product knowledge
- Complex Problem-solving
- Collaboration and teamwork
- Problem-solving
- Customer service
- Leadership qualities
Affiliations
- Slinger High School DECA
- Slinger High School Student Council
- Slinger High School National Honor Society
- Slinger High School Varsity Basketball Captain
- Babysitting for local families
Accomplishments
- Slinger High School's The Rookery, 2-year Student Manager
- DECA International Finalist - Quick Serve Restaurant Management
- Slinger Elementary School PBO Scholarship Recipient
- Slinger's Honours Inc, Scholarship Recipient
- Slinger Soccer Club Scholarship Recipient
- Prescription Analytics Inc. Scholarship Recipient
Timeline
Student Manager - The Rookery
Slinger High School
09.2022 - 06.2024
Team Member
Fill N Chill Frozen Yogurt Bar
08.2022 - Current
Team Member
West Bend Sausage Plus
12.2021 - 02.2023
Bachelor of Science - Psychology
University of Wisconsin, Madison
High School Diploma -
Slinger High School
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