Summary
Overview
Work History
Education
Skills
Timeline
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Ava Beckwith

Enterprise

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Associate in a busy fitness environment and Food Service Worker for University of Colorado Denver.

Overview

2
2
years of professional experience

Work History

Dining Services Employee

Sodexo Dining
08.2024 - Current
  • Complied with health and safety regulations, maintaining top cleanliness and organization.
  • Implemented best practices and completed training on new dishes, drinks and services to optimize guest recommendations.
  • Resolved customer complaints efficiently, demonstrating strong problem-solving skills and enhancing overall satisfaction.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Facilitated successful teamwork by communicating effectively with coworkers regarding task assignments or adjustments in a fast-paced environment.

Front Desk Assistant

Planet Fitness
05.2023 - 07.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Increased sales by 15% each month by gaining new members
  • Collected deposits, fees, and payments

Education

Bachelor of Science - Psychology

University of Colorado Denver
Aurora, CO
05-2027

High School Diploma -

Bartlett Highschool
Bartlett, TN
05-2023

Skills

  • Excellent customer service
  • Strong multitasking
  • Team player mentality
  • Food safety
  • Time Management
  • Multi-Line Phone Systems
  • Guest Relations
  • Adaptive learning
  • Warm and friendly
  • Adaptable and flexible

Timeline

Dining Services Employee

Sodexo Dining
08.2024 - Current

Front Desk Assistant

Planet Fitness
05.2023 - 07.2023

Bachelor of Science - Psychology

University of Colorado Denver

High School Diploma -

Bartlett Highschool

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Ava Beckwith