Ava Bogiel
Lehigh Acres,FL
Summary
Creative and caring with experience in customer service and child care, as a waitress and hostess at Artisan Eatery and a babysitter for multiple families. Currently attending Florida Southwestern State College's elementary education program. Great with children, gets along well with others, and is always eager to learn new skills. Works to build a work environment that is both fun and safe.
Overview
3
3
years of professional experience
Work History
Hostess/Waitress
Artisan Eatery
Fort Myers, FL
06.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
Babysitter
Self-employed
Lehigh Acres, FL
01.2021 - 02.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Assisted children with homework assignments and special projects across different subjects.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Monitored children's play activities to verify safety.
Education
No Degree - Liberal Arts And General Studies
Florida SouthWestern State College
Fort Myers, FL05.2025
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05.2023
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Dependability
- Patience and Empathy
- Child Supervision
- Creative play ideas
- Licensed driver
Hobbies
Painting and Drawing
Listening to Podcasts and viewing Documentaries
Crossword and other word puzzles
Timeline
Hostess/Waitress
Artisan Eatery
06.2023 - 04.2024
Babysitter
Self-employed
01.2021 - 02.2022
No Degree - Liberal Arts And General Studies
Florida SouthWestern State College
High School Diploma -
Lehigh Senior High School