Ava Boyd

• Supervised cashier team to ensure efficient customer service and accurate transactions.
• Trained new cashiers on point-of-sale systems and company policies.
• Trained team members on cash register operation and cash handling.
• Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Trained and mentored new cashiers on operational best practices and customer service standards.
• Properly packed and handed out to-go orders, and catering orders

Food runner

• Delivered food orders quickly and accurately from the kitchen to guests
• Coordinated with servers and kitchen staff to maintain efficient service flow during high-volume periods
• Supported servers by refilling drinks, taking orders, clearing tables, and resetting dining areas
• Managed multiple orders simultaneously in fast-paced environments while maintaining attention to detail