Ava Branco
Chapel Hill ,NC
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
Work History
Barista
Fera'wyn's Chocolate Cafe
08.2023 - 06.2024
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple orders.
- Maintained clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
Hostess
Los Pos Mexican Restaurant
01.2020 - 01.2021
- Friendly and enthusiastic hostess with a proven ability to provide exceptional customer service and maintain a positive attitude under pressure
- Addressing any concerns or complaints, and resolving issues in a timely and professional manner
- Responsible for greeting and seating guests, managing reservations and waitlists
- Assisted servers in various tasks, including taking orders, serving food and drinks, and clearing tables
- Prepared desserts for guests, working in the kitchen, and packaging to-go orders for customers
Education
High School Diploma -
University of North Carolina At Chapel Hill
Chapel HillSkills
Cash Handling
Order Taking
Safe Food Handling Practices
POS System Operation
Opening and closing duties
Exceptional customer service
Inventory Management
Attention to Detail
Timeline
Barista
Fera'wyn's Chocolate Cafe
08.2023 - 06.2024
Hostess
Los Pos Mexican Restaurant
01.2020 - 01.2021
High School Diploma -
University of North Carolina At Chapel Hill
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