Ava Brandeberry
Brookville,OH
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality, and quality.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Team Leader
Panera Bread
Englewood, Ohio
10.2023 - 08.2025
- Supervised daily operations to ensure efficient service in a fast-paced environment.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and restocked supplies as needed for smooth operation.
- Ensured cleanliness and organization of the dining area for customer satisfaction.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints promptly to enhance the dining experience.
- Delegated daily tasks to team members to optimize group productivity.
- Offered training and support to keep team members motivated and working toward objectives.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
Bachelor of Science in Nursing - Nursing
Ohio University
Athens, OH 08.2025 - 02.2026
Brookville High School
Brookville, OHSkills
- Patient care
- Team leadership
- Customer service
- Inventory management
- Time management
- Effective communication
- Problem resolution
- Conflict management
- Teamwork and collaboration
- Attention to detail
- Team building
- Safety
Certification
- Honor Roll
Timeline
Bachelor of Science in Nursing - Nursing
Ohio University
08.2025 - 02.2026
Team Leader
Panera Bread
10.2023 - 08.2025
Brookville High School