Detail-oriented Retail Associate with a strong grasp of retail dynamics and customer service principles. Proven track record in delivering tailored product recommendations, achieving customer satisfaction, and enhancing overall shopping experiences. Dedicated to implementing effective sales strategies that consistently drive revenue growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
Coralville
08.2023 - Current
Ensured a positive customer experience with attentive service.
Handled returns, exchanges, and refunds per company policies.
Answered store and merchandise questions and led customers to wanted items.
Restocked shelves as needed to ensure sufficient inventory levels.
Established and sustained professional relationships across various levels to promote collaborative success.
Helped customers find specific products, answered questions, and offered product advice.
Cleaned shelves, counters and tables to maintain organized store.
Organized store by returning merchandise to proper areas and restocked displays.
Host
Tin Roost
North Liberty
06.2022 - 10.2022
Handed out menus, escorted guests to seats, and informed them of specials.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Managed phone inquiries to record and confirm reservations.
Provided seating and special accommodations based on customer preferences.
Partnered with team members to rearrange seating layouts based on customer needs.
Welcomed visitors and guided them to designated seating areas.
Education
Bachelor of Arts -
St Olaf College
Northfield, MN
05-2028
High School Diploma -
City High School
Iowa City, IA
06-2024
Skills
Time management
Effective communication
Attention to detail
Goal setting
Problem solving
Teamwork
Affiliations
Involved in both choir and dance team at St Olaf College
Student orientation leader at St Olaf College
Other Information
Psychology major with concentrations in Family Studies and Environmental Studies at St Olaf College