Summary
Overview
Work History
Education
Skills
Timeline
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Ava Brock

Louisville,KY

Summary

Dynamic and detail-oriented young professional with experience at Jeff Ruby's and Starbucks, excelling in time management and customer engagement. Proven ability to thrive in high-pressure environments while fostering a positive team atmosphere. Skilled in beverage preparation and adept at multitasking, ensuring exceptional service and guest satisfaction.


Seeking to further my career as a service professional by taking the next step into direct table service.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
01.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Prepared myriad beverages using espresso machines, latte art and various coffee brewing methods.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Restaurant Hostess

Jeff Ruby's
07.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School Diploma -

Eastern High School
Louisville, KY
05-2024

Skills

  • Adaptability, strong multitasking
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Patience
  • Problem solving

Timeline

Barista

Starbucks
01.2025 - Current

Restaurant Hostess

Jeff Ruby's
07.2024 - Current

High School Diploma -

Eastern High School

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