Ava Brown
Pensacola,FL
Summary
Dynamic and detail-oriented Scheduling Assistant with proven expertise at NES Pool Leak Detection in calendar management and proactive problem-solving. Adept at fostering strong relationships with stakeholders while enhancing operational efficiency. Skilled in document preparation and customer engagement, ensuring timely communication and exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Scheduling Assistant Remote
NES Pool Leak Detection
05.2023 - Current
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Communicated scheduling changes to manager, implementing proof-of-receipt to reduce errors.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continuously checking voicemails and answering approximately 10 calls a day
Retail Sales Associate
Navy Exchange (seasonal)
10.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
Food Service Worker
Chipotle
08.2020 - 03.2021
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and broke down food service lines quickly to maintain service flow.
Education
GED -
George Stone
Pensacola, FL01-2025
Skills
- Maintaining confidentiality
- Calendar management
- Document preparation
- Travel arrangements
- Project planning
- Office management
- Appointment scheduling
- Customer engagement and support
- Data entry
- Telephone etiquette
- Patient scheduling
- Payroll processing
Languages
English
Timeline
Scheduling Assistant Remote
NES Pool Leak Detection
05.2023 - Current
Retail Sales Associate
Navy Exchange (seasonal)
10.2022 - 01.2023
Food Service Worker
Chipotle
08.2020 - 03.2021
GED -
George Stone
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